A RODENT infestation at a Hoyts cinema in Perth could date back to more than a decade ago when mice were invading the popcorn room, a former employee says.
Hundreds of outraged film fans have taken to the Hoyts Facebook page to complain about mouse and rat sightings at the cinema complex.
The outcry came after patron Sue Donnelly posted a photograph on Facebook on Monday of a mouse eating her food as she watched a film at the Hoyts Carousel cinema at the weekend.
Ms Donnelly wrote: "My granddaughter flicked away two mice.
"Upon complaining at the front desk about the infestation I was told the problem was already known about and nothing could be done by an exterminator for two weeks.
"To add to my disgust, when I returned to my seat one of the vermin was eating her chips."
A former employee at the cinema told AAP on Wednesday there was a rodent problem as far back as 2000.
"We used to chase them in the cinema when cleaning," the former employee, who asked to remain anonymous, said.
"The popcorn room was full of them, with the bags of popcorn made days before it was served and stored in rooms, which the mice chewed through and ate daily."
The former employee, who worked at the complex for four years, said the manager at the time knew about the problem but did not address it.
A WA Health Department spokeswoman told AAP the department had not received any official complaints about mice in any cinemas and said it was a local government issue.
City of Canning commissioner Linton Reynolds confirmed on Tuesday that the council had received a complaint six months ago, but said the latest incident was the first report of a mouse eating someone's food.
Inspectors went to the site on Tuesday afternoon.
Hoyts is facing a backlash from cinemagoers who say they would rather see the complex closed down and fumigated before they would consider returning to the facility.
Many are concerned about the health risks of rodents getting into food at the cinema.
But some see the funny side, and the "Hoyts Mouse" now has a Twitter account.
"Might enjoy a screening of The Croods this morning. Anything with Emma Stone is great. Plus kids always drop good food," the Hoyts Mouse tweeted on Wednesday.
Hoyts issued a statement on Tuesday confirming there were mice in the Hoyts Carousel La Premiere cinema.
"We would like to ensure patrons that Hoyts has been undertaking preventative measures at this site," it said.
"Hoyts will immediately conduct incremental reactive measures to assist in eradicating the problem."
The company said every effort was made to ensure all its cinemas met stringent standards set by local council health regulators.
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