Scam swindles cash on bill refund promise

SCAMMERS are hitting the phones in NSW, swindling cash from the elderly by offering bogus refunds on bills.

NSW Fair Trading Commissioner Rod Stowe has urged people to hang up on anyone who calls promising rebates on power and phone bills.

"No government agency will make calls like this," he said in a statement.

"It's a total scam and people should warn their family, friends and neighbours not to respond to these offers."

An elderly woman living at a Coffs Harbour retirement village was fleeced by the scammers.

She was called and told she was entitled to a $4288 refund on her phone and power bills.

The money would come, she was advised, after $290 was deposited into a Western Union bank account.

The scammers gave the woman a reference number, AT100, and contact details for the manager of the reclaim department, purported to be Steve Harmilson.

She's not the only one to be hoodwinked.

Mr Stowe said staff at the Coffs Harbour Fair Trading Centre had received numerous similar calls from local residents contacted in the same way with the same or similar information.

"Reports from the Sydney metropolitan area in the past week have also involved the same dollar figures and details, so the scammers are spreading their net widely."

Mr Stowe said anyone who thought they had been scammed should contact their bank and the NSW government Fair Trading Department.

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